Terms of service

Terms of Service

Welcome to VANTYX. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms apply to all visitors, customers and users of the VANTYX website.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website following any changes constitutes acceptance of those changes.

2. Products

We aim to ensure all product descriptions, specifications and images are accurate. However, colours may vary slightly depending on your screen or device.

We reserve the right to discontinue or modify products without notice.

3. Pricing & Payment

All prices are shown in GBP (£) and include VAT where applicable.

Payment must be received in full before your order is dispatched.

We reserve the right to correct pricing errors and cancel orders where an incorrect price has been displayed.

4. Orders

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if we suspect fraudulent activity, pricing errors or stock availability issues.

If payment has already been taken, a full refund will be issued.

5. Shipping

Delivery times are estimates only and may vary depending on location and courier services.

VANTYX is not responsible for delays caused by couriers, customs or events outside our reasonable control.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Please refer to our Refund & Returns Policy for full details regarding returns, exchanges and refunds.

7. Warranty

Our products are designed and manufactured to a high standard.

This warranty does not cover damage caused by misuse, accidents, neglect, modifications, normal wear and tear or improper storage.

Your statutory rights under UK consumer law remain unaffected.

8. Intellectual Property

All content on this website, including logos, images, product names, graphics, text and branding, is the property of VANTYX and may not be copied, reproduced or used without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, VANTYX shall not be liable for any indirect, incidental or consequential loss arising from the use of our products or website.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.